Privacy policy

Personal data policy

Centas’ processing of your personal data
In connection with you and your company contacting us at Centas regarding the services we offer, we process personal data about you as a contact person and customer. In this privacy policy, we describe how and why Centas processes your personal data, what kind of data about you is processed and what rights you have as a data subject and what responsibilities we have.

What personal data do we process about you?
We process personal data about you, such as your name, e-mail address, telephone number, the company you work for and information about your professional role. The personal data is provided by you in connection with the initiation of a customer relationship in various ways, e.g. by filling in our contact form, after a telephone call or when you otherwise come into contact with Centas, and after in connection with a quote.

Data controller
Centas is the data controller for the processing of personal data described in this privacy policy.

Why do we process your personal data?
Before a customer relationship is established, we process your personal data in your role as a contact person, to discuss assignments and cooperation and to inform you about our services. You are not obliged to provide your personal data but it may be required if you want to use our services.

If you are our customer, we process your personal data in order to provide the services you order and to otherwise fulfill our obligations to you. This also includes contact with you in matters relating to the service you use and for invoicing and follow-up.

Centas also processes your personal data to reach out with information and marketing that we believe is of interest to you and your company. If you do not want to receive direct marketing, we will stop this at your request. If you want to opt out of marketing mailings, the easiest way to do so is to click on the unsubscribe link in each mailing.

Legal basis for the processing of personal data
The processing of your personal data that takes place before you become our customer is based on a balance of interests. Marketing can take place via e-mail, telephone and also in postal mailings. In this part, Centas’ legitimate interest in reaching out with information and marketing of our services and in contacting potential customers – has been weighed against what we know and can reasonably assume about your interests in this context and your fundamental rights and freedoms regarding personal privacy – in this balance, we have found that Centas can justify the processing of your personal data based on this balance of interests, as your interests, freedoms and rights in this context do not outweigh and require the protection of your personal data. In this balancing exercise, we have taken into account in particular that you represent a company that has shown interest in our services, if any, and that you, as a company representative, can expect that your public and business contact details and other personal data may be used by service providers and other companies.

If you are a customer of ours, your personal data will be processed by Centas in order to fulfill a contract with you, including the provision of the services you have ordered, and in connection with this contract to fulfill the obligations and rights that exist between Centas and the company you are a contact person for. Personal data processing in this respect is therefore based on the necessity to perform a contract to which you are a party. If your name appears on invoices and other documents, your data will be processed for this purpose and on the basis of accounting obligations.

How long will your personal data be stored?
The processing of personal data for the performance of contracts with companies for which you are a contact person will continue during the contract period or until you are replaced by your company as contact person or signatory. Thereafter, the processing of personal data for this purpose will cease.

After the end of the customer relationship, Centas continues to process such personal data that appears in our accounting material. This is because, according to accounting rules, we save accounting material for up to seven years after the end of the financial year. This legal obligation means that we must continue to process your personal data for this purpose.

Centas can process your personal data to reach out with information and marketing that we believe is of interest to you and your company for up to three years after the last contact with you as a customer. After that, personal data processing for this purpose will cease. If you want to opt out of mailings, the easiest way to do so is through the unsubscribe link in each mailing.

Recipients of personal data
Centas shares your personal data with IT subcontractors and financial support providers that we engage to provide our services. In such cases, Centas has data processing agreements with the external actors who process your personal data on our behalf.

In case the company you represent is not a customer of ours, or if the customer relationship has ended, your data may be used to communicate with you in cases where you remain a customer contact.

We may share your personal data with third parties, provided we are required to do so by law. However, we will not transfer your data to a country outside the EU or the European Economic Area, nor will we disclose your personal data for direct marketing purposes by third parties.

Your rights
You have the right to know what data we process about you by requesting an extract from the register. You also have the right to request rectification (that we correct incorrect data), erasure (that we delete personal data that should or need no longer be processed), restriction (that we cease processing your personal data in any part) and the right to have the data we process about you transferred in a structured, commonly used machine-readable format if you want to transfer it to another party.

You can exercise your rights above free of charge, simply by contacting us at info@centas.se

Automated decision-making
Centas does not use automated decision-making or profiling in the processing of your data.

Complaints
If you have any complaints about our processing of your personal data, you are welcome to contact us via info@centas.se and we will assist you to the best of our ability.

You also have the right to lodge a complaint regarding our processing of personal data with the supervisory authority Integritetsskyddsmyndigheten (Box 8114, 104 20 Stockholm, e-mail imy@imy.se, telephone 06-657 61 00, www.imy.se)